Network
Connections

New Connections, reconnections and alterations

New Connections, Reconnections and Alterations to Existing Connections

If you're building, changing the electrical load on an existing site, wanting to relocate a power connection, or require any other changes to your connection, start by completing our online application form.
Network Connections

Network Connection Application (NCA)

An NCA must be completed to apply for any of the following connections, reconnections or alterations listed.
New connection
Metered temporary builder's supply
Capacity upgrade/downgrade
Metered temporary to permanent connection
Decommission (complete permanent removal
Point of supply relocation
Phase change
De-amalgamation
Overhead to underground conversion
Meter relocation
Reconnection (when supply has been disconnected for six months or more)

Network Connection Application

Click here to complete an NCA
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Network connection application

The Application Process

Submit
Submit your NCA using the online form. We will assess your NCA within five working days of receipt.

If any issues are identified in your NCA, it will not be approved, and you or your electrical contractor/electrician will be asked to resolve them.

Approval could be delayed due to:
- Lack of information submitted
- Insufficient system capacity available at the point of connection
- Requirement of prior easements or other consents
- Voltage is outside regulation tolerances
- Non-payment of fees, levies, and/or capital contributions
- Any other issues identified
Approval
Once approved, we will forward the NCA to your nominated energy retailer, electrical contractor and Accredited Installing Contractor (AIC).

For New Connections, Metered Temporary Builder's Supply, and Reconnections, you will need to contact your chosen energy retailer directly to confirm your personal details and to establish a supply agreement.
Fees
Fees are applied to NCAs for all New Connections (including Metered Temporary Builder's Supply), upgrades based on the additional capacity, reconnections of non-domestic installations de-energised greater than 6 months, and for domestic installation de-energised greater than 18 months.

A Network Development Levy or Capital Contribution may also apply depending on the installation distance from the nearest zone substation.

Our Connection of New Loads Policy details the criteria for new connections and how fees and levies are calculated.
Ready
When the connection is ready for livening or alteration, the NCA will be released to your chosen AIC in preparation for you to book a date and time for the work to be completed.

You or your electrical contractor/electrician need to negotiate your own terms with your chosen AIC.

Connection of New Loads Policy

Click below to view our current policy

Accredited Installing Contractors

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Retailer Approved Meter Agent: Network Connection Application: Network Connection Application: Network Connection Application: Network Connection Application: Safety Disconnection:
NTL (network access) Approved Installing Contractor (for customer connection work) Metering addition, removal or alteration within an existing meter board not requiring electrical inspection can be achieved with a service request from the retailer without an NCA. New Connection. Temp Metered Builders Supply (including metering). Existing ICP alterations. Distributed generation. Amalgamation. De-amalgamation. Phase change. Meter relocation. Decommission. Reconnection of ICP disconnected > 6 months Capacity upgrade/downgrade (No metering alterations involved, usually requires electrical inspection). Point of supply change. Overhead to underground conversion. Repair or replace existing service main. (Temporary disconnection via NTL paperwork process. Note: this is NOT a decommission process).
Vector Approved metering agent for all retailers except Ecotricity Approved metering agent for all retailers (Trustpower where SMCO metering only) Approved agent for all decommissions except Contact Energy (unless SMCO metering) All capacities
Electrical Inspection Tasman Approved metering agent for Trustpower and Mercury Approved agent for Trustpower and Mercury < 100amp
Powertech Approved metering agent for Trustpower Approved agent for Trustpower Approved agent for all reconnections and Contact Energy decommissions < 100amp
Flash (Greg McMurtry) Approved metering agent for Ecotricity Approved agent for Ecotricity < 100amp
Delta Not unless in conjunction with a Retailer approved agent Not unless in conjunction with a Retailer approved agent
WJ Ashton Not unless in conjunction with a Retailer approved agent Not unless in conjunction with a Retailer approved agent
Electronet Not unless in conjunction with a Retailer approved agent Not unless in conjunction with a Retailer approved agent
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Need Assistance?

For more information on new connections, reconnections or alterations to existing connections, or if you require assistance completing your NCA, please get in touch
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